When this occurs, there are reasons why this happens. Below are the possible reasons and the available solutions to each challenge when you are unable to download app to download apps on your Phone. Internet connection has no data or data limit exceeded. Your internet connection has no data, or the data limit set on your phone has been exceeded. To resolve this, you need to check your data subscription to ensure that it is still available.
If the data limit was exceeded, you need to reset the limits on your phone and make another attempt. If you are unable to download app on your phone, it may occur when the application is not supported by your phone. At this point, you need to check other apps that perform similar functions and make another attempt.
Insufficient memory to download any new app. Here, you need to check your installation location. If the installation comes with insufficient memory, you need to change the location to your SD card or somewhere else and try to download the app again. Some apps require special permission from your phone before they can be downloaded or installed. If such permissions are not set from your phone, it may cause the problem of apps not downloading. To resolve this, perhaps you should download your apps from the Google play store, or from any other verified app store whose apps are from verified manufacturers.
You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem. Several readers found this to be an easy way of resolving their apps not downloading from the Play Store.
Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now. Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now. Resetting the Google Account can help you solve the problem of your Android not downloading the apps.
When you reset the account, you will be deleting the entire account and starting all over again. It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again.
The Google account will be removed entirely from your device, and it will be added all over again. If you have more than one Google accounts on your device, then make sure you remove all the Google account. After deleting the accounts, you will have to start entering the accounts once again into your device.
Go back to the Settings menu of your device and tap on Accounts once again. Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device. You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem.
Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected. Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not. For users who cannot fix the problem with any of the above solutions, our last resort, which happens to resolve many Android issues effectively, reset your device to factory settings.
All data will be deleted from your device, and all third-party apps will be removed. You will also lose personalized settings because the phone will go back to the default settings. It is why you must create a backup for the data that you consider essential. You can back up the data on a computer or use your Google account to back up the data. Your phone will give you the option to back up the data on the Google account before you reset the device.
Once the reset is complete, your device will automatically restart. Especially after paying for phone that doesn't even download applications. Go to Solution. With the issue still happening, can I ask if you tried the Safe mode step mentioned earlier in the thread?
If so, what happened while the phone was in safe mode? If the issue does not happen while in safe mode, a third party app is causing this to happen and you will need to determine which app and delete it in order to fix the issue completely. The simplest way would be a factory reset and only reinstall apps one by one and test it out before installing the next. If none of the posted steps here have worked, the next options are speaking with your carrier or seeking an evaluation through a Samsung authorized technician.
View solution in context. I can understand wanting to download apps on your device. If you're unable to update or download via network, or what you know to be a good wifi connection, your play store might be goofed. I would recommend starting with clearing the data and cache from the play store app, and rebooting.
To do so, long-press the play store icon, select app info, force stop, click on storage and then click the clear data and clear cache. Reboot and see if the symptoms persist. You'll be able to click through the warning and override SmartScreen's concerns and download the file.
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